How to manage parents who move from the Family model to becoming HBCC providers?

1. Close out the family's original record: Change their status to Completed or Dropped by completing the Program Completion form. The updated status will depend on the number of visits they received.
2. Create a new account for them under the HBCC program: Click ADD NEW PROVIDER. This new account will track all their work as providers.
3. Label them as a former Family model participant: In the section that asks, "How did the provider learn about the program?", choose Former Family model participant.
4. Complete and enter all required HBCC assessments and other data collection: This includes Provider Surveys, CCIS or FCCERS-R, and any other forms, which must be entered.